8777bet Privacy Policy

Information We Collect

8777bet collects several types of information, described by category below:

2.1 Identity Information

Information you provide when registering an account includes:

• Full name and date of birth
• Mobile number and email address
• Home address
• National ID (NID) or passport details (for identity verification)

2.2 Financial Information

To facilitate deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Activity Information

Information collected automatically from how you use the platform:

• Login time and location
• Game preferences and betting history
• Bonus and promotion usage records
• Customer support contact details

2.4 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Cookies and session data

How We Collect Information

8777bet collects information in the following ways:

3.1 Information Provided Directly

You provide information directly to us when you fill in a registration form, submit documents for identity verification (KYC), contact customer support, or carry out any financial transaction.

3.2 Automatic Collection

Some information is collected automatically while you use the platform, through our servers, cookies, log files, and analytics tools. This is done primarily to maintain service quality and for security monitoring.

3.3 Information from Third Parties

For identity verification purposes, we may occasionally receive information about you from third-party verification services. We also receive transaction confirmation data from payment processors.

Purpose of Using Information

8777bet uses your information only for the following purposes:

1. Account management and identity verification: To create, manage, and secure your account.
2. Service delivery: To enable gaming, betting, deposits, withdrawals, and bonuses.
3. Customer support: To resolve your issues via live chat or email.
4. Fraud prevention: To prevent unauthorised access, fraud, and money laundering.
5. Responsible gaming: To monitor user gaming behaviour and provide assistance where needed.
6. Marketing and communications: To send promotions and updates with your consent.
7. Platform improvement: To analyse user experience and improve services.

8777bet never uses your information for purposes beyond those listed above. You can learn more about the platform's core goals and values in our About Us section.

Data Storage and Security

8777bet treats the security of your information as its highest priority. We use industry-standard security measures, which include:

5.1 Technical Safeguards

• SSL Encryption: All data transfers on our website and app are encrypted using TLS/SSL technology.
• Database Encryption: Sensitive information (passwords, financial details) is stored in encrypted form.
• Two-Factor Verification (OTP): OTP-based verification for logins and financial transactions.
• Firewall and Intrusion Detection: Round-the-clock monitoring to block unauthorised access.

5.2 Administrative Safeguards

Only authorised staff members have access to user data, and only to the extent required for their role. Each staff member's access is logged and regularly audited. No staff member may use user data for personal purposes.

5.3 Physical Safeguards

Our servers are kept in controlled environments with restricted physical access. Regular data backups are maintained so that no information is lost due to a technical failure.

Sharing Information with Third Parties

8777bet does not sell your personal information or transfer it to any advertisers. However, information may be shared with third parties in the limited circumstances described below:

6.1 Service Providers

Necessary information is shared with companies that provide services such as payment processing (bKash, Nagad, Rocket, Upay, and bank partners), identity verification, customer service software, and cloud infrastructure. These companies may only use the information for the specific task assigned and are required to comply with our privacy standards.

6.2 Legal Obligations

We may be required to provide information to legal authorities in response to a court order, a lawful request from a law enforcement agency, or a financial crime investigation.

6.3 Business Changes

In the event of a company merger, acquisition, or transfer of business assets, user information may be transferred to the new entity. We will endeavour to give advance notice if such a change occurs.

Cookies and Tracking Technologies

The 8777bet website and app use cookies and similar tracking technologies. These are small data files stored on your device.

7.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security. Disabling them will prevent the platform from functioning correctly.
• Functional Cookies: These help remember your preferred language, game settings, and other preferences.
• Analytics Cookies: Used to understand how our platform is being used, which helps us improve our services.

7.2 Cookie Controls

You can accept or reject non-essential cookies from your browser settings. However, disabling essential cookies may prevent you from logging into your account.

User Rights

As a registered member of 8777bet, you have the following rights regarding your own information:

8.1 Right to Access

You may contact customer support at any time to find out what information we hold about you.

8.2 Right to Correction

If any information in your profile is incorrect, you may request a correction. Changing key details such as name, mobile number, or address may require identity verification.

8.3 Right to Request Deletion

You may request the closure of your account. However, financial transaction records may be retained for a specified period as required by applicable law.

8.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or messages at any time. However, important service-related messages (security alerts, transaction confirmations) will continue to be sent.

To exercise these rights or to learn about our Responsible Gaming programme, please contact our customer support.

Data Retention Period

8777bet retains user information only for as long as necessary. The retention policy for different types of information is described below:

• Active account information: Retained for the full duration that the account remains active.
• Financial transaction records: Retained for a specified period after account closure in accordance with applicable legal requirements.
• Customer support communications: Retained for a reasonable period after the issue is resolved.
• Marketing consent records: Retained for a reasonable period after consent is withdrawn, for legal protection purposes.
• Technical logs: Stored for a limited period for security monitoring purposes.

When the retention period ends, data is securely deleted or anonymised in a way that makes identification impossible.

Protection of Minors

8777bet is a 21+ platform. We do not allow anyone under the age of 21 to open an account or play games under any circumstances.

Age verification is confirmed at the time of registration. If any user opens an account using false information, their account will be immediately closed and the associated balance may be forfeited.

We never knowingly collect information from minors. If a parent or legal guardian becomes aware that their child has opened an account, please contact us — we will take action immediately.

Changes to the Policy

8777bet may update this privacy policy from time to time. If changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notice will be sent to your registered email or mobile number.
• A special notification may be displayed on the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the updated policy. If anything in the policy is unclear, you will find answers to common questions in our FAQ section.